What is a Quality Management System (QMS)? Simply put, a QMS is a system that a business puts into place to manage the quality of their processes, policies, and procedures and, in turn, ensures the quality of their products and services. Enter the ISO 9000 family of standards!
The International Organization of Standards (ISO) first published the ISO 9001 quality management standard in 1987. (Fun fact: It is the only standard in the ISO 9000 family that can be certified to!) This standard is suitable for organizations of all types, sizes, and sectors. It is a great way to implement a QMS at your organization! Here are five reasons to implement a QMS and get your organization ISO 9001:2015 certified in the new year:
- Gain new customers and increase business.
Some companies and businesses will only partner with other businesses that have this certification. It demonstrates your company’s ability to consistently provide products and services that meet customer and regulatory requirements, proving that you are a business worth collaborating with!
- Prove your commitment to your current customers.
Since ISO 9001 asks for continuous improvement of your QMS, it’s a great way to show your current clients how committed you are to your organization and the products/services that you are providing them.
- Improve the quality of your products
If you’re implementing your QMS properly, you’re aware of your customers’ expectations and you’re providing them with products and services that meet or beat their expectations. Quality products result in increased customer satisfaction!
- Increase employee morale and provide a more positive company culture
With a QMS, you set employees up with clear expectations of processes, procedures, and goals, and give immediate feedback on their performance along with recommendations for improvement. This makes for a “safe” working environment for your staff and employees!
- Reduce waste and save money
A QMS helps reduce process waste. By streamlining processes, improving consistency, and increasing efficiency, you’ll reduce the waste that you produce – therefore, you’ll save money! It’s that simple.
Once you get your ISO 9001:2015 certification, you can use it in your marketing materials to promote your business, products, or services. If you’re even just considering it, visit our website to view and purchase our ISO 9001:2015 Pocket Guides, with requirements and auditor actions pre-highlighted! Get every member on your team on the same ‘page’ with our unique, convenient, helpful pocket guides.
Source: www.iso.org
One Comment on “What is a Quality Management System (QMS)?”
Fantastic sharing, I appreciate you supplying this kind of knowledge. I have very little knowledge of it. I also like to recommend QMS awareness training which provides ISO 9001 QMS certification. This training will provide all aspects of ISO 9001, including ISO 9001 awareness, benefits of implementing Quality Management System, its procedures, and much more.