It’s time to prepare your team for an ISO quality audit. Now what? Gaining ISO 9001:2015 certification will help ensure that your team, processes, procedures, quality of products, and commitment to your customers are all of utmost importance. It can also be a very powerful marketing tool to promote your business since this is an international standard of quality!
So, how do you prepare your team for your first quality audit? Follow our 3 steps and your employees will feel confident and ready for success!
1. PURCHASE OUR POCKET GUIDES.
Purchasing a pocket guide from our “An Audit of the System, not of the People” series for each member of your team is a very effective step in preparing for an audit. Our guides can be used before, during, and after an audit to help your team fully understand the standard criteria, what is expected of each employee, and the auditor’s potential actions, in layman’s terms. Click here to view our entire pocket guide series.
2. PREPARE FOR AND PERFORM AN INTERNAL AUDIT AND MAKE NECESSARY CHANGES.
“By failing to prepare, you are preparing to fail!” Benjamin Franklin wasn’t necessarily talking about the auditing process, but this quote definitely applies! An internal audit is a wonderful way to evaluate all the particulars that an external audit will address, and will allow you the opportunity to make any changes, edits, or tweaks before the actual external audit. Think of it as a “dry run”; a great way to instill confidence in your team!
3. REASSURE YOUR TEAM.
Confidence is a big factor in a successful audit. Reassure your team that they are properly prepared to answer questions from and converse with the auditors; after all, they’re people just like you and me! Participating in an external audit is a great way to show off your company’s knowledge, processes, procedures, and quality products – remember that!
We hope this post helps you ace your next ISO audit. Remember, we offer quantity discounts for all of our pocket guides right on our website. Feel free to reach out to us at 800-2pursuit (278-7784) if you’re ready to get your entire team prepared for your next ISO audit!